ARTICLE 1: Information on the company that owns the App Services / Website "Nereva.com"

The "Nereva.com" platform belongs to the company NEREVA SA, a public limited company under Swiss law, whose head office is located in Geneva and registered in the Trade Register of the Canton of Geneva under number CHE-294.630.698.

ARTICLE 2: Definitions

The "Transporters" are companies active in the field of transport and disposal of construction waste.
The "Builders" are companies active in the field of construction.
The "Users" refer, together, to the Transporters and the Builders.
The "Transporter Services" include in particular the services in the field of transport, delivery, logistics and mobility of the construction industry, which are provided by the Transporters to the Builders.
"Nereva.com" means the platform on which Users can create their customer area and use the Carriers' Services.
"NEREVA" means NEREVA SA or one of its subsidiaries or affiliates.

ARTICLE 3: Scope of the general conditions

These Conditions govern the use of the applications, back office and website developed by and for NEREVA in Switzerland.
Before creating each customer account via the Nereva.com App/Website, it is the responsibility of Users to carefully read and accept these Conditions. The creation of a Business customer account is a mandatory prerequisite for being able to request the Carriers' Services.
Acceptance of these Conditions establishes a contractual relationship between each User and NEREVA.
These Conditions expressly replace any prior agreements and/or arrangements between Users and NEREVA regarding the Services of the Nereva.com App/Website.
Carriers and Manufacturers are directly linked by a contract and NEREVA acts as a technological intermediation platform to allow Manufacturers to request and receive Carriers’ Services.

ARTICLE 4: Nereva.com App/Back Office Services

Nereva.com App/Back Office Services include:

Access to and use of the Nereva.com App/Website that allow Users to use Carriers’ Services
Payment collection and processing services (including issuing invoices and receipts on behalf of Carriers) allowing NEREVA to invoice Manufacturers and transfer the amounts paid to the Carriers’ bank account for the latter’s services.

ARTICLE 5: Carrier Services

For Carrier Services, Nereva acts as a technological intermediation platform between Manufacturers, on the one hand, and Carriers, on the other hand, so that the former can use the latter’s Services.
NEREVA does not provide Carrier Services.
All Carriers are independent third party contractors and/or trading companies, who are not employed by NEREVA.
Carriers or NEREVA are free to accept or reject a request for Services submitted by a Builder.

ARTICLE 6: Use of Nereva.com Apps/Back Office Services

Nereva.com apps can be downloaded or accessed on most modern mobile devices with an internet connection and equipped with popular operating systems such as iOS or Android.
Back offices are accessible from most internet browsers, on any computer with an internet connection.
It is the responsibility of Users to obtain access to the network necessary for the use of the nereva.com App/Website Services and all rates and fees of the Users' network providers remain the responsibility of the latter, including for data relating to the use of the Nereva.com App/Website. It is also the responsibility of Users to access compatible devices and operating systems necessary for the use of the Nereva.com App/Website Services, including software or hardware updates.
In order to use the Nereva.com Apps/back office Services, each User must submit a request for registration and creation of a customer account via the Nereva.com App/Website portal.
NEREVA reserves the right to refuse the request for registration and creation of a customer account, without providing a reason for refusal.
NEREVA reserves the right to temporarily restrict access to and use of the Users’ App/Website Services in the event of serious indications of a violation of their obligations under these Terms, including when NEREVA receives a complaint related to a fraudulent act, for the period necessary to verify the information relating to the alleged violation of said obligations, which will not exceed three (3) months. NEREVA will inform the User concerned that a claim is in progress and, where applicable, that his/her access to and use of the App/Website Services are temporarily restricted, unless NEREVA is required to maintain secrecy (for example, in the context of a judicial investigation or a police investigation). NEREVA will also inform the User concerned of the lifting of access and use restrictions.

ARTICLE 7: User Obligations

When using the Apps/Back Office Services, the User must comply with all applicable legislation and may only use said Services for lawful purposes and for which they were designed, as indicated in these Terms.
When requesting the creation of a customer account, the User must provide accurate, complete and truthful information.
The User shall be solely responsible for the payment of all fees that may be due due to the provision of Carrier Services or NEREVA Services, which have been requested through his/her customer account, unless access to and use of said customer account results from a case of force majeure, from a third party presenting the characteristics of force majeure (e.g. hacking, computer hacking) or from a failure by NEREVA to meet its security obligation. In the event of theft of a bank card or banking information, the User is required to immediately notify his/her bank in order to initiate the necessary steps.

Once the customer account has been created, the User:

May not register a second customer account, unless expressly agreed in writing by NEREVA
May not authorize third parties to use their customer account, nor transfer their account to a third party
Must ensure that the information relating to their customer account is accurate, complete and up to date
Must not disclose their confidential login information
Must inform NEREVA immediately if they have reason to believe that a third party knows their username and/or password, or is using their customer account.

ARTICLE 8: Operation of the Nereva.com platform

Once connected, via his customer account, on the Nereva.com platform by the Apps/back offices, the Builder can send a Service request in order to remove the waste from the desired site.
If a Carrier accepts the aforementioned Service request, the Builder will see the price of said Service appear on the Nereva.com Apps/back offices, which includes on the one hand the Carrier's remuneration, and on the other hand, NEREVA's share of remuneration (described in Article 9 below).
Once the Builder sees the price to be paid by him displayed on the Nereva.com Apps/back offices, he has the choice of accepting this price or refusing it.
In the event of refusal, the Service request concerned is cancelled, and the Builder is automatically redirected to another Carrier; the process described in the preceding paragraphs applies until the Builder validates a price for a given Service.
In the event of acceptance, the bank account indicated by the Builder will be debited provisionally, up to the price validated by the latter.
In order to prove that the Carrier has provided the requested Service, it must upload a photograph of the waste collection from the site concerned on the Nereva.com App, via its customer account.

ARTICLE 9: Fees and payment

Creating a customer account is free.
The price of the Service requested by the Builder, and payable by the latter, includes the Carrier's share of remuneration as well as NEREVA's share of remuneration.
The price of the Service requested by the Builder is debited from the bank account indicated by the latter from the uploading of the photograph of the dumpster deposit on the site, then the deposit of the waste from the site at the sorting center on the Nereva.com App/Website, by the Carrier, always verified by photograph.
Each Carrier will send an invoice for the Services rendered to NEREVA, VAT included, generated automatically after the allocation of an invoice number by the transport company.
Payment of the Carrier's invoices will be due 30 days after receipt of each invoice.
Fees are inclusive of all taxes, VAT included.

ARTICLE 10: Cancellation

Once the Service request has been submitted by a Manufacturer on the Nereva.com App/Website, said Manufacturer may cancel its request, free of charge, as long as no Carrier has accepted it on the Nereva.com App/Website
If the Manufacturer cancels its Service request after the Carrier has accepted it on the Nereva.com App/Website, the Manufacturer will be charged a cancellation fee, intended to compensate the carrier for the time and mileage incurred.
If the Carrier Service cannot be provided due to an act or inaction on the part of the Builder (for example, in the event of the Builder’s absence at the site of construction waste collection) and after an unsuccessful attempt to contact Nereva.com or the Carrier (by telephone, email or notification on the Nereva.com App/Website), all costs may be invoiced to the Builder, unless it justifies that it was not due to an act or inaction on its part that said Service could not be provided.
If the Carrier cancels its acceptance to provide the Service requested by the Builder, the latter will automatically receive a notification on the Nereva.com App/Website indicating that the Service request has ultimately been refused, and the Builder will be directed once again to the page of the App/Website on which the various available Carriers will appear.

ARTICLE 11: License

Subject to compliance with these Terms, NEREVA grants a personal, worldwide, non-exclusive, non-transferable, revocable and non-sublicensable license to install and/or use the Nereva.com App/Website on Users’ devices, for their sole use and solely to enable them to access and use the information made available through the Nereva.com App/Website. All rights not expressly granted herein are reserved by NEREVA.

ARTICLE 12: Intellectual Property

NEREVA reserves all its rights not expressly granted in these Terms.
All intellectual property rights relating to its Services, its App/Website and the data collected through the App/Website are and remain its property.

Users are prohibited from, among other things, the following :

License, sublicense, copy, modify, distribute, create derivative works from, sell, resell, assign, or rent any part of the Nereva.com App/Website
Reverse engineer or attempt to extract the source code of the Nereva.com App/Website
Run or cause to be run any program or script for the purpose of retrieving, indexing, studying, or extracting data from any part of the Nereva.com App/Website or data
Use, display, or manipulate any NEREVA name, trademark, or work for any purpose other than using the Nereva.com App/Website
Create or register companies, URLs, domain names, software application names or titles, or social media handles or profiles that contain any NEREVA name, trademark, or work, or any trademark, name, or work of NEREVA, or any other ... title or any similar or confusingly similar work
Use NEREVA names, trademarks or works as their social media profile image or wallpaper
Purchase keywords (including Google AdWords) that contain NEREVA names, trademarks or works
Request to register, reference, use, copy and/or claim ownership of NEREVA names, trademarks or works or any other similar or confusingly similar name, mark or work, in any manner and for any purpose, alone or in combination with other letters, punctuation, words, symbols, designs and/or other creative works, except as permitted by the limited license granted above.

ARTICLE 13: Personal Data

NEREVA collects, uses and discloses information from and about its Users as set out in its Privacy Statement, available on the Nereva.com App/Website.

ARTICLE 14: User Liability

Each User is liable for any damage resulting from the violation of these Terms, their misuse of the App/Website Services or the violation of any legal provision or the rights of a third party. It is up to each User to make and keep copies of the data available on their account that they need (for example: invoices).

ARTICLE 15: Exclusion of NEREVA's liability

The App/Website Services may be subject to limitations, delays and/or other problems due to the use of the internet, the unforeseeable and insurmountable act of a third party or the occurrence of a case of force majeure. The App/Website Services may be subject to interruptions as part of maintenance that may impact their use. NEREVA's liability is completely excluded in all of the aforementioned cases.
NEREVA's liability is completely excluded with regard to any indirect damage suffered by Users, including lost profits, loss of turnover, loss of agreements or contracts, loss of anticipated savings, loss of data or information and/or loss of customers.

ARTICLE 16: Termination

The User is free at any time to terminate the contractual relationship with NEREVA by closing his/her customer account.
NEREVA reserves the right to terminate these Terms and/or to prevent, temporarily or permanently, the User from accessing the App/Website Services in the event of a violation of these Terms, or of behavior that may be considered fraudulent or illegal activities.

ARTICLE 17: Modification of the general terms and conditions of use

NEREVA reserves the right to modify these Terms.
In the event of modifications to these Terms, NEREVA will inform Users by email before they come into force within a reasonable period of time.
Once the modifications have been accepted on the Nereva.com App/Website, they will be binding on Users.

ARTICLE 18 : Settlement of disputes between Users of Nereva.com

Any dispute concerning the Services of the Carriers will be settled directly between the Carrier and the Manufacturer concerned.

ARTICLE 19: Pricing

The pricing applied as part of the use of the Nereva platform is based on several objective criteria designed to ensure fair and equitable compensation for the services provided by transporters, as well as the optimal operation of the platform. These criteria include:

Mileage Covered:

A mileage allowance is applied to compensate for the variable costs of trips, including vehicle wear and fuel consumption.

Travel Time:

Travel time is factored into the pricing to remunerate the transporter, reflecting salary costs related to the duration of the journey.

Platform Reservation Fees:

A 20% commission is charged on the total amount of services billed to construction companies. This fee funds the development, maintenance, and continuous improvement of the platform, as well as associated services (customer support, matchmaking, analytics tools, etc.).

Fixed Material Costs:

A fixed amount is included in the pricing to cover the purchase, maintenance, and availability of dumpsters and trucks provided by transporters. This ensures that equipment is compliant and in good working condition. Fixed material costs are charged only once per request, even for routes combining multiple stages (e.g., construction site and sorting center).

Payment Triggers

Delivery of a Dumpster to a Construction Site:

The billing is triggered once the dumpster is delivered to the construction site. It covers the transporter’s journey from the starting point to the construction site, based on the variables mentioned above (mileage, travel time, fixed costs, etc.).

Delivery to a Sorting Center (with or without exchange):

The billing includes:

The transporter’s journey from the starting point to the construction site.
The journey from the construction site to the sorting center.

Fixed material costs are applied only once, regardless of the number of stages involved in the mission.

Changes to Pricing

Nereva reserves the right to modify the criteria or amounts of the pricing applied in response to changes in operational costs, legal requirements, or service improvement needs. Users will be informed of any modifications via email or platform notifications at least 15 days before they take effect. These changes will be published in the current Terms and Conditions.

Transparency and Legality

The applied pricing complies with current laws and regulations, including those related to fee transparency for professional and individual users. Users may request detailed billing information at any time by contacting contact@nereva.com.

By accepting these terms, users acknowledge that they understand and accept the pricing criteria outlined above.

ARTICLE 20: Applicable law and competent jurisdiction

These Conditions are exclusively governed by and interpreted in accordance with Swiss law.
In the event of a dispute not resolved amicably between the User and Nereva.com, the courts of Geneva shall have jurisdiction.

Terms of use