Security and data

Your data stays with you, in Switzerland

Nereva hosts your data in Switzerland, on ISO 27001-certified infrastructure. You remain its owner, no one resells it, and each player only sees what concerns them.

backoffice.nereva.com/log
Access logLive
M. Favre07:42
Today's dispatchOperator
J. Rocha07:44
Tipper truck 07Driver
Account deactivated07:51
History keptAccess removed
Hosting
Switzerland · ISO 27001
Availability
99.5% per month
In the contract
Our commitments

Your data, our commitments

Roles and permissions

Each their own window, you decide who holds the keys

Security starts with something obvious: no one should see what does not concern them. In Nereva, that is the basic principle.

  • Roles per trade. You assign each user their role and permissions: each only accesses what concerns them.
  • Adjustable at any time. Rights evolve with the organisation, from the back office, in a few clicks.
  • Removed in seconds. An employee who leaves loses their access immediately, and the history of their actions stays attached to the missions.
backoffice.nereva.com/users
Users
M. Favre
Dispatch
Operator
J. Rocha
Tipper truck 07
Driver
Access removed
Role · Operator
Today's dispatch
Site statements
Invoicing
Save
RoleDriver
SiteCroix-d’Or 12
Invitation sent
Export
Your data · at any time
Confidentiality
Your prices stay yours
Swiss hosting

Your data does not leave Switzerland

Storage on ISO 27001-certified Swiss infrastructure, written into our terms and conditions.

Ownership

Your data belongs to you

Everything you put into Nereva stays yours, exportable at any time.

No resale

We do not sell your data

Nereva does not resell your data and does not come between your commercial relationships.

Partitioning

Everyone only sees what concerns them

Your partners only see what you share. One carrier does not see another's flows.

Confidentiality

Your prices and your partners stay yours

Your rates, your clients and your relationships are not exposed: Nereva synchronises the useful information.

Contractual commitment

Everything is in writing

These commitments are not marketing promises: they appear in our terms and conditions.

Your questions

Security, in plain terms

How do roles and permissions work?

From the back office, you assign each user their role and permissions: each only accesses what concerns them, and you adjust rights at any time.

Can access be removed?

Yes, immediately, from the back office. An employee who leaves loses their access in seconds, and the history of their actions stays attached to the missions.

What is Nereva's level of availability?

Nereva targets 99.5% availability per month, measured separately on the web back office, the mobile apps and the APIs. If this target is missed, service credits are provided for in the contract.

What technical support does Nereva offer?

Technical support is included, reachable by e-mail at support@nereva.com, with response times by priority level: around 2 business hours for a critical incident, 4 hours for a high-priority problem, 1 day for a standard request.

Trust is not declared.
It is built.

Swiss hosting, encryption, roles per trade, written commitments: every building block can be verified, in black and white.

On screen

Roles, permissions and secure login

Who sees what, who does what: access management on web and mobile.

Roles, permissions and secure login

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