Help centre: all your questions, our answers

Nereva is a SaaS platform for construction transport, with specialised trade tools. For transport companies, a TMS designed for site flows: schedule, dispatch, drivers, vehicles, missions, notes, invoicing and skip fleet management. For construction companies, the tool to create, send and follow their transport requests with their usual carriers. When both are connected, they work on the same information, in real time.

Today, site logistics is still played out on the phone, by SMS, on Excel and with paper notes. The result: trucks waiting, empty kilometres, schedules falling apart and disputes hard to settle. Nereva replaces this scattered coordination with a shared, real-time view.

Everything happens on a single platform, in the logical order of work in the field: request, planning, execution, documentation, archiving. The site orders in a few steps, the carrier organises and steers its missions, the driver executes them from their mobile app. At every step, the same information is visible to everyone.

Construction, civil engineering and recycling companies, carriers, and hybrid players who do both. A construction company uses it with its partner carriers, who carry out its requests. A carrier can use it alone, for its own operations. A company that builds and transports with its own fleet is the hybrid use case.

All construction transport flows operated by trucks over short distances: skips, materials, waste, machinery, equipment and bulk. On the vehicle side, Nereva covers twelve types of trucks, from the tipper to the multi-lift and the crane flatbed, all defined in the glossary.

It depends on the trade. A carrier can use Nereva on its own, as its own TMS: dispatch, schedule, drivers and traceability; as long as a client is not on the platform, it enters the orders received by phone itself and has no schedule synchronised with them. A construction company uses Nereva with the connected partner carriers who carry out its requests: it invites them from its back office and keeps working with the others as today. The full benefit comes when both sides are connected.

No. Nereva is a coordination platform for companies that already work together: it is neither a marketplace, nor a freight exchange, nor a chartering or matchmaking service. You keep your partners, your prices and your commercial relationship; Nereva takes no commission.

No. Nereva transports nothing, hires out no skips and sells no service: it is the software of the companies that do this work. The carrier remains your provider, invoices you directly and keeps its prices.

From your back office: you send a partnership request, your partner receives it in theirs and remains free to accept or refuse it. If they are not on Nereva yet, an invitation is sent to them by e-mail, and they start with a 15-day free trial, no payment method required. The details are on the Partners page.

No. Transport is the starting point, but the same information serves the company’s other trades: the site orders and follows its deliveries, the office staff find the notes and the evidence, accounting reconciles and invoices, management reads costs and volumes. Everyone sees what concerns them, on the same basis.

Everyone: the foreman orders, the works manager runs their sites, the secretariat files, accounting reconciles, the operator dispatches, the drivers execute, management analyses. The details are on the page The trades.

On backoffice.nereva.com/registration, in a few minutes. Your first sign-up opens a 15-day free trial with 2 licences, no payment method required. Then you only pay for the licences you activate, month by month. The full journey is described on the page How to get started.

From the back office, in a few clicks: you create the access, assign a role and the user receives their invitation.

From the back office, you assign each user their role and permissions: each only accesses what concerns them, and you adjust rights at any time. That is the “one window per trade” principle.

Anyone who logs in to Nereva: in the office (management, secretariat, accountants, dispatchers, logisticians) as in the field (drivers, foremen, site managers, supervisors). All count in your number of users, at the same rate.

Yes, immediately, from the back office. An employee who leaves loses their access in seconds, and the history of their actions stays attached to the missions.

The administrator(s) you designate: they manage users, roles and company settings. You can change them at any time.

Yes. Groups and multi-entity companies run their structures on Nereva, each entity with its users and its flows. The details are on the page Groups and consortia.

You add them as a user attached to your own account: they receive and execute your missions with the same traceability as your drivers.

Yes, each company has its own account and back office. You then connect through the invitation: the request leaves from you, they remain free to accept.

Nereva can help structure the transport of a project on which several companies are involved. Each company keeps its account; requests and their history remain attached to their context: requester, site, company, carrier. Despite the number of parties involved, you keep structured information: who requested what, when, for which site, and what was executed, with the supporting documents.

Recovery is done from the login screen of the back office or the app. If you are locked out, support replies by chat.

No. Missions, evidence and documents remain attached to the company: it is your history, not one person’s.

There is no minimum. A company can start with a single user and add more as it goes: one licence per assigned role, invoiced monthly. The rate is on the Pricing page.

It is your single control station to order, follow and trace all the transport of your sites, from the field as from the office, while keeping your usual carriers and your terms. The details are on the page Construction features.

To give you a clear, real-time view of the flows entering and leaving the site, make their execution reliable and centralise all the documentation. The right truck, in the right place, at the right time, with the evidence to go with it.

Site managers and field teams who order, works managers and planning managers who organise, and management that follows activity and costs.

The lack of visibility of transport, cascading calls between works managers, site managers and carriers, delays, skip errors, scattered documents and disputes without evidence.

An order is placed in a few steps, from the field or the office, goes directly to the carrier who organises it, and its progress is visible in real time until execution. No more need to call to launch or check a run.

Yes. The transport of machinery and equipment is one of the flows covered: loading, delivery and proof of execution at every step. For a particular need, the custom request leaves the same way, structured, to your carrier.

Yes. From the Nereva Commandes mobile app, the site manager orders transport in a few steps, on the spot, without a call or an informal message that gets lost.

Yes, automatically. As soon as a carrier takes on a mission, the information comes up on the platform, without a confirmation call.

Yes. Every mission is followed until arrival on site, with a view shared between you and your carrier. You can anticipate instead of reacting.

You both work on the same information, synchronised by the platform: order, assignment, progress and proof of execution are visible on both sides, according to roles and permissions. Verification calls decrease.

You adjust directly on the platform, and the change is transmitted to the carrier, without a chain of calls or risk of oversight.

Yes. You continue with your usual carriers on your terms, and you coordinate several stakeholders on the same site from a single view. If you also transport with your own fleet, that is the hybrid use case.

Orders, tracking, proof of execution and documents are digital and centralised. Your paper notes no longer get lost and remain retrievable in a few clicks.

Every service is traced from order to completion, with timestamped proof of execution and the associated documents. You know exactly what was done, when and by whom.

If you have a Nereva account, you receive your carrier’s invoices directly in your back office, already attached to the traced services. Otherwise, you receive them by e-mail as a PDF.

The execution elements traced in Nereva: nature of the transport, dates, rotations and proof of completion. Enough to check an invoice with confidence, on facts.

Every service has a timestamped trace and shared proof of execution. Disagreements are checked against objective data, not against memories.

To receive, organise and steer your missions, follow your drivers and trace every service, with more visibility and less coordination over the phone. You can use it autonomously, independently of your clients.

Nereva is TMS software specialised in construction-related transport. It lets transport companies manage, from a single environment, their requests, their schedule, their dispatch, their drivers, their vehicles, their missions and the traceability of their operations. The details are on the page Transport features.

Nereva is designed for the real flows of construction sites: transport of skips, materials, bulk, waste, deliveries, collections, rotations and other transport services related to construction.

Yes. Skip management is one of Nereva’s important trade features. Drop-off, exchange, collection and rotation operations fit into the same environment as the transport schedule, the drivers, the vehicles and the missions.

No. Nereva is a TMS specialised in construction transport. Skip management is an important feature of it, but Nereva also manages materials, bulk, waste and other transport flows related to construction sites.

Yes. A transport company can use Nereva as its own TMS, even if its clients are not yet Nereva users. When both companies use the platform, their operations can then be synchronised.

Yes. The account is created quickly, without an IT project and without any history to migrate: you start with today’s missions. The team supports you during onboarding, and your drivers receive their missions in the app from day one.

The endless calls to dispatch, the time lost coordinating, schedule errors, paper notes, untraceable proof of execution and disputes that weigh on profitability per rotation.

Missions, their changes and their progress go through the platform. Dispatch and drivers share the same information in real time, which reduces coordination calls.

Missions, tracking and proof of execution are digital. Paper notes are no longer essential to follow a service.

Dispatch views all missions, assigns them to drivers and follows their progress from a single view. Organising rotations becomes simpler and clearer.

A change entered in the office is transmitted to the right driver in their app, without a call.

The office sends the missions, the driver receives and executes them from the Nereva Transports mobile app, with feedback at each confirmed step.

Very little. The app guides the driver through the usual course of their missions. The idea is to remove work, not add it: fewer calls, less paper, more clarity.

Nereva automatically issues your invoices in your back office, from the services actually traced. You then send them into your client’s Nereva back office if they have an account, or by e-mail as a PDF otherwise. You invoice what you actually did, without re-entry.

No, never. Nereva sets no price and does not interfere in the relationship with your client. You remain in control of your organisation, your assignments and your commercial choices: Nereva equips you, it does not decide for you and imposes no operating rule on you.

Dispatchers and planning managers in the office, drivers on the road, and management for following the activity. Everyone has the view they need.

Yes. From a few trucks to a large fleet, Nereva is used the same way and adapts to your volume of activity.

From the back office or the phone, in a few steps: the flow, the type of skip or load, the slot, the site. The order arrives structured at your carrier, without a call or re-entry.

Yes. Nereva covers all construction-site transport flows operated by trucks: skips, materials, raw materials, machinery, equipment, waste and bulk.

The “outside the boxes” flow: a particular need that still leaves in a structured way to your carrier, with slot, address and details.

Skip hire is a service of the carrier or hire company: they make a skip available for a period, drop it, collect it and invoice on their terms. Nereva does not hire out skips.

On the platform, the carrier tracks its skips’ movements (drop, exchange, collection) and sees those present on each site; duration-based charging is a matter of their own terms.

On Nereva, a time-and-materials provision (man or machine hours) is managed as a request in its own right: planned, tracked and documented with the mission concerned. This gives you the basis to invoice it on your terms. For the details of hour entry and invoicing, ask the team for a demo.

Yes, as long as the mission is not under way: the change is transmitted to the carrier and to its schedule, with notification to the people concerned.

Those you authorise: foreman, site manager, works manager. Roles and permissions determine who orders, who validates, who consults.

Yes, everyone remains in control of their schedule. The refused order goes back to the principal, who can reschedule it or call on another of their partners.

On the map during the mission and in the mission feed: order received, truck assigned, on the way, skip dropped, evidence filed. The same status is updated on both sides.

Orders arrive structured in the back office: the operator assigns them to the right truck and the right driver in one move, and the driver receives the complete mission in the app.

Yes: a delay, an unexpected event or a cancellation entered once propagates to the missions concerned, with notifications and alerts to the people concerned, and only to them.

The delay is reported once and propagates to everyone: the arrival time updates, the schedule is updated, the site is warned without a call.

The operator keeps control of their rounds, with a clear view to optimise them. Planning automation, where EVA proposes the order of missions and groupings, is under development: your operators will always validate.

Regular flows are rescheduled very quickly thanks to structured orders. Talk about your recurring cases with the team during the demo: configuration is done at onboarding.

Today, by the operator: the schedule per truck shows overlapping slots and they decide, by moving a mission or warning the site. Automatic detection of tensions and adjustment proposals by EVA are under development.

No: everyone sees what concerns them. The site sees its orders and arrivals; the carrier sees its complete schedule. One database, separate windows.

Yes, the operator organises their resources according to their structure: trucks, drivers and skips are assigned according to your internal rules.

Yes, their missions in order, with the details, the precise address, the slot and the heavy-vehicle guidance, directly in their app.

The fleet on mission on the map, missions in progress, the schedule and alerts: the depot on a single screen, in real time.

Tracking goes through the driver app: no box or chip to install on the trucks, so no work on the vehicles to get started. The fleet is visible in real time on the back office during missions.

Only during the mission, from its acceptance to its closure, never during breaks or personal time. It is not used to monitor drivers.

Yes: the site map shows the truck on mission and the estimated arrival time updates by itself. The team clears access at the right moment, without having to keep watch.

The principal designated by the carrier, only if the carrier has enabled it, and visibility is limited to 30 days after closure, unless configured otherwise.

Routes calculated for heavy vehicles, with HERE mapping and heavy-vehicle routing, integrated through the HERE API: traffic and congestion taken into account, duration and distance shown before leaving. Guidance starts from the mission, without entering an address, right to the site entrance, and keeps working even without a network. See the Heavy-vehicle GPS page.

Because a truck is not a car: bridges too low, forbidden streets, limited tonnages. And because the site has no precise address: the delivery point comes with the mission.

It is an estimate: it updates during the mission, on the truck’s real position, and the site sees it change. There is no automatic delay alert: if the dispatcher modifies or postpones the mission, the people concerned are notified.

Timestamped photos, timestamped notes, tonnages, GPS trace of the mission: every rotation is documented in the app, with no paper note.

Through a series of checkpoints throughout the flow: the order, the delivery, the photos, the GPS trace. Every note is timestamped; validation does not rely on a signature but on the consistency of the chain.

Each step of the mission is dated and timed automatically by the app: pick-up, arrival, drop or collection, drop at the sorting centre, closure. The digital note carries these times and the associated photos; it is archived with the mission.

On its mission. Every photo, note and report is filed automatically and attached to its flow: the secretariat no longer chases documents, accounting finds them already reconciled.

Yes: photos, timestamped notes and passage times are filed on the mission and retrievable by both companies. A disagreement is checked against these elements rather than from memory. Their legal value depends on the framework applicable to your contract; Nereva provides the trail, not the arbitration.

Yes, for the operations documented in Nereva. Teams can find the history and the available supporting documents associated with an operation more quickly. The exact nature of the documents required depends on the context and on the applicable regulations.

When a supporting document has to be produced, Nereva makes it possible to find the information and proof available for the operations documented on the platform. Regulatory requirements remain specific to the project’s context and to the company concerned.

Yes, your data and your documents belong to you and remain exportable at any time: for your accounting, your site reviews or your answers to project owners.

Depending on their nature: invoicing and accounting data 10 years (Swiss legal obligation), geolocation 12 months. The details are on the page Data hosting.

Yes, when it is entered: the weight and the weighing number are recorded if they are entered in the app, whether estimated or taken from the sorting centre’s receipt. They stay attached to the mission and its supporting documents and can feed waste tracking and invoicing. Nereva does not handle weighing.

Every skip is traced by type of waste, with its evidence, and the whole is exportable for the environmental engineer and the project owner.

Yes: as soon as the mission closes, the evidence is available on both sides, site and carrier, on the same database.

Yes: skip dropped, the mission closes with its photos and its timestamped note, and the invoice can go out the same day, attachments included.

The check that aligns order, note and invoice before payment. In Nereva, the three documents already arrive attached to the mission: accounting checks and validates, without hunting for supporting documents.

The carrier invoices its client directly, as always. Nereva takes no commission and no payment between companies passes through the platform.

It helps limit them: every mission is documented by its checkpoints (order, delivery, photos, GPS trace). When the data is there, a disagreement is checked against the records rather than from memory.

Yes. On the construction side, the dashboard shows the transport spending committed and the cost of each site, month by month, and the carriers’ statements are attached to the services. On the transport side, the statements per client and per site and the reports per truck give the amounts. The details are on the Analytics and reports page.

The back office includes a Statistics module, a dashboard, daily and monthly statements, reports per truck and the history of every request. Statistics are read over a chosen period, compared with the previous period and exported as XLSX. The details are on the Analytics and reports page.

Per truck and per period: total revenue, estimated cost and margin, requests, time on mission, revenue per hour, idle time, utilisation rate, distance travelled, trend over time and comparison with the fleet. Then the use and profitability of subcontractors: subcontractor trucks used, subcontracted hours, subcontracting cost, share of subcontracted requests. Estimated costs are based on the costs you configure.

For one site or all of them, over the period: total spending, number of requests, cost of materials, cost of waste and cost of waiting time; spending day by day and its breakdown by item; the number of requests and the average cost per request type; and a table that compares the sites.

Yes. Every indicator is compared with the previous period. On the transport side, a truck is compared with the fleet: selected truck, fleet median, best truck. On the construction side, a table compares the sites and spending is read by request type.

They give a more complete view of the activity and help spot gaps, better understand costs and identify possible improvements: a truck used less than the fleet, a site whose waiting-time cost is rising, a request type more expensive than the others. The decisions remain those of your teams.

No. Statistics make the activity more readable; they guarantee neither gains nor profitability. The figures are indications; the decisions and their results remain those of your teams.

Twelve types: tipper, hook-lift, flatbed, low-loader, crane, mixer, concrete pump, mixer-pump, vacuum excavator, jet-vac, tanker and grab truck. Each is defined in the glossary.

By type and by state: for each skip type, the inventory shows how many are at the depot, on site, on a truck or in maintenance, and each site shows the number of skips present. Individual identification of each skip (number, photo, location, history) is under development. The details are on the Skip management software page.

Nereva thinks per mission and per vehicle: you organise your combinations according to your structure. For a specific fleet need, talk to the team during the demo.

The foreman sees trucks arrive live and anticipates: teams and machines spend less time waiting for a skip.

No, that is not what it is for. However, the history of missions per vehicle provides a useful factual basis for your fleet decisions.

Pre-drive checkpoints (driver checklist in the app: tyres, lights, lashing, skip condition) and eco-driving are under development.

Yes. Two dedicated apps: Nereva Transports for drivers, who receive and carry out their missions, and Nereva Commandes for site teams, who place and follow their requests. Available on the App Store and Google Play.

Nereva is a web solution: no heavy installation or special hardware. The back office is used from a browser, and field teams download the mobile apps.

In the field, yes, within the supported scope: the Nereva Transports and Nereva Commandes apps have an offline mode to keep working in a tunnel, a basement, the mountains, on a remote site, in a quarry or a depot with poor coverage. Heavy-vehicle GPS navigation keeps working even without a network connection. What is done without a network synchronises when the connection returns, according to how the product works; while the device is offline, nothing is transmitted to other users. The back offices are used in a connected browser.

Yes. Ask for a personalised demo: we show you Nereva on your own flows, with your trucks and your organisation.

Nereva is available in Switzerland and France. The website exists in French, English, German and Italian; for the language of the apps and the back office, ask the team during the demo.

Nereva is a standalone web solution, and your data remains exportable at any time, including for your accounting. For an integration with your ERP or your invoicing software, the team studies your case at onboarding.

Yes, at any time: your history is an asset, not a hostage. Exports for accounting, site reviews, project owners.

Data exchange is currently done through exports, and integration needs are studied case by case with the team. Tell us what you want to connect.

There is no history to migrate to get started: you create your account and your access, then start with the day’s missions. If you wish to bring in existing data, discuss it with the team at onboarding.

That is not its territory: Nereva is vertical on construction transport by trucks, short distance. It is this specialisation that makes it effective.

EVA, Nereva’s anticipation engine, is under development; its availability will be announced when the features concerned are ready. What is planned is described on the EVA page.

The objective, under development and with no announced date: read missions, rotations and field constraints to spot the day’s tensions and propose adjustments (mission order, groupings, slots, truck type), and recognise skips and waste on drivers’ photos. Decision support, never an autopilot: your teams keep the decision.

Yes. The more flows operated via Nereva, the richer the operational database, and the more relevant the anticipation can become.

No. Your teams keep control in all circumstances. EVA proposes and informs, your operators decide.

No. EVA will make its proposals in the tools your teams already use (schedule, driver app); the operator validates or ignores them. No new working method is imposed.

Your identifying data is never used to train an AI and is never sold; only the sub-processors needed for the service, listed in the Data Processing Agreement, access it within the contract. To improve its services and make EVA progress, Nereva uses only irreversibly anonymised and aggregated data, separated from your operational data. You keep ownership of your data.

They order transport, materials and skips directly from the site, follow deliveries, see trucks arrive and anticipate delays: the site’s transport logistics, from their phone.

They run several sites with an overall, real-time view: external interventions, budgets, cost control, validation of services on documents.

It automatically receives timestamped notes, reports and documents, filed and attached to their mission, and makes them available to other departments, according to roles and permissions.

It checks services, verifies supporting documents, reconciles orders, notes and invoices and validates payments on the basis of the documents.

They receive structured orders, dispatch in one move, optimise their rounds and anticipate the needs of sites: the conductor of the depot.

It is the role of the operator or the logistics department: schedule transport, organise rounds, coordinate resources, anticipate. When something unexpected happens, they move the mission in the schedule and the people concerned are notified.

They receive their missions in order with heavy-vehicle guidance, report arrivals and departures, send their evidence: their whole day in the app, without paper.

It has an overall view, follows performance, analyses indicators and runs the company on data from the field.

Yes: Nereva suits small companies as well as large ones, with no minimum number of users. An independent starts alone, with the app and the back office.

What is documented on their sites, according to roles and permissions: request status and history, notes, photos, timestamps, statements. If they manage transport flows themselves, they have a Construction account; otherwise they receive the documentation their companies choose to transmit to them. The details are on the page Project owners.

Appointed by the project owner, they track every skip by type of waste, with evidence and exports: environmental monitoring without a binder.

No. Nereva is not general-purpose QHSE management software. The information produced by operations can however be used by QHSE managers to improve traceability, find the available supporting documents and prepare certain inspections or audits.

They have no dedicated input window: they use the documentation produced by operations (requests, missions, notes, photos, timestamps, history) for traceability, the search for supporting documents and the preparation of inspections. The details are on the QHSE manager page.

No, Nereva is not an HR tool: no payroll or personnel files. It manages users, their roles and their missions, and provides teams with factual data on activity.

The principal decides what they share: evidence, tonnages and tracking are exportable for their own clients and the project owner.

Nereva targets 99.5% availability per month, measured separately on the web back office, the mobile apps and the APIs, excluding scheduled maintenance and the other exclusions set out in the SLA. It is a contractual target, as a best-efforts obligation, which does not apply to pilot or beta phases; if it is missed, service credits are provided for in the contract, under the conditions of the SLA. The details are on the page Security.

Scheduled maintenance operations are planned outside business hours, preferably at night (between 10 p.m. and 6 a.m., Central European Time), and announced in advance to limit any impact on your activity.

Technical support is included, reachable by e-mail at support@nereva.com. Requests are handled by priority level: around 2 business hours for a critical incident, 4 hours for a high-priority problem, 1 day for a standard request and 3 days for an information request. Extended support can be agreed according to needs.

Nereva warns the administrators of the clients concerned, communicates regular updates during the incident and reports the return to normal. A post-incident report is available on request.

Yes. The Terms of Use and the Data Processing Agreement provide for regular backups, encrypted at rest like the databases, and Nereva has a documented business continuity and disaster recovery plan, with indicative objectives of a maximum of 24 hours of data loss and 48 hours to restore service after a major disaster.

A deployment without a heavy IT project: the account is created online, with no payment method, your administrator creates the access from the back office and your teams install the apps. The pace depends on the size of your teams and on the number of partners to invite: discuss it with the team during the demo.

After the demonstration with the Nereva team, you create your account and your access. To get up to speed, the back office offers a “First steps” guide, tutorials and guides, and a support chat; support also answers by e-mail, before and after getting started. Training and other support services are agreed with the Nereva team, according to your trade.

The app is designed for the field: missions in order, guidance, evidence in a few taps. The first missions are done with dispatch, which sees in its schedule what the driver confirms.

Drivers get up to speed with your dispatch. For the resources available (guides, videos), ask the Nereva team: they evolve with the app.

It is useful: the administrator manages users, roles and permissions from the back office, with the “First steps” guide and the support chat.

In Switzerland. Your data is hosted on AWS infrastructure in the Zurich region, in data centres certified ISO 27001; that certification is the provider’s, not Nereva’s. Some sub-processors process data outside hosting, such as HERE for mapping and route calculation (GPS positions processed in the European Union); they are listed in the Data Processing Agreement. The details are on the page Data hosting.

Your identifying data is never sold or passed on to your competitors; only the sub-processors needed for the service (hosting, mapping, messaging, payment), listed in the Data Processing Agreement, process it within the contract. To improve its services, Nereva may however use irreversibly anonymised and aggregated data, which no longer allows you to be identified.

Those written in our contractual documents. Nereva applies encryption in transit (TLS 1.2 minimum) and at rest, least-privilege access control, strengthened authentication for administrative access, logging of sensitive actions, regular backups and periodic security tests, as set out in the Terms of Use and the Data Processing Agreement. The details are on the page Security.

Depending on its nature: drivers’ geolocation data is kept 12 months, invoicing and accounting data 10 years (Swiss legal obligation), technical logs 6 to 12 months, and prospect data 3 years. Beyond that, only anonymised data may be kept.

No. Geolocation is only active during a mission, from its acceptance to its closure, and never during breaks or personal time. It is not used to monitor, rank or individually sanction a driver, and no automated decision is taken about people. The employer remains responsible for informing their drivers.

The principal designated by the carrier can, if the carrier has configured it, access the journey history of a mission, and this visibility is limited to 30 days after closure, unless configured otherwise.

Access is strictly limited to what is necessary to run and support the service, never for other purposes.

Nereva applies notification procedures compliant with the FADP and the GDPR, informing the competent authorities and, where applicable, the persons concerned and the client, within the deadlines provided for by the regulations.

Before your account is closed, and for 90 days after the end of the contract, you can retrieve your data (export in a structured format, on request). It is then deleted or irreversibly anonymised, in accordance with our T&Cs and the regulations.

Yes, under the conditions provided for by the applicable regulations and our Data Privacy Policy. You also have the rights of access, rectification, restriction, objection and portability.

No. The analytics functions produce indications of an exclusively indicative nature. They do not constitute automated decisions within the meaning of the regulations and do not replace your teams’ judgement.

Nereva applies the FADP and the GDPR: data hosted in Switzerland, encryption in transit and at rest, rights of access, rectification, erasure and portability exercised under the Privacy Policy, Data Processing Agreement available. This is not a certification, and the compliance of your own processing remains your responsibility. The details are on the page Data hosting.

It provides the material for it: every skip is traced by type of waste, with its timestamped supporting documents, and the statements can be exported for the environmental engineer and the project owner. The applicable requirements depend on the context and the regulations concerned; Nereva does not keep a regulatory register and does not replace your obligations.

Nereva’s digital notes are timestamped, traced by checkpoints (order, delivery, photos, GPS trace) and archived with the mission. They faithfully reflect the entries made in the platform and serve as supporting documents; Nereva does not act as a trusted third party, certifier or legal archiver, and the legal value of a document depends on the context and the applicable regulations.

No, Nereva is not a tachograph and does not replace your legal obligations on driving times. It organises missions; compliance with labour regulations remains handled by your dedicated tools.

On the Nereva database, hosted in Switzerland, with 10-year retention for invoicing data, in accordance with the Swiss legal obligation.

You remain the owner of your data; Nereva processes it only to run the service. The Data Processing Agreement (DPA) details roles and guarantees.

A licence model only: one licence per assigned role, all features included according to the profile’s rights. Nereva takes no commission on your transport and no financial flow between companies passes through the platform. You pay for the tool, not for your operations.

The price is 69 per licence per month, excluding taxes (one licence per role assigned to a user), in the currency of your pricing zone: 69 CHF in Switzerland, 69 € in Europe outside Switzerland, 69 USD in the United States, all features included. You start with a 15-day free trial with 2 licences, no payment method required; then you only pay for the licences you activate, month by month. More than 40 licences: on quotation. The details are on the page Pricing.

Yes. On your first sign-up, you get a 15-day free trial with 2 licences. No payment method is required to start the trial.

Two licences are included during the 15-day free trial.

No. No payment method is required to start the 15-day free trial.

At the end of the 15-day trial, you must settle the payment of your subscription to continue using Nereva. Otherwise, access to the account is suspended. Your data is retained in accordance with the applicable legislation. As soon as the payment is settled, access to the account is automatically reactivated. Payment is made from your back office by bank card, invoice payable on receipt or direct debit.

The subscription can be paid from your back office by bank card, by invoice payable on receipt or by direct debit. For bank card payments, you are redirected to Stripe, our payment partner, to complete the payment.

Nereva uses Stripe to process card payments. When you choose this payment method, you are redirected to Stripe to complete the payment.

No. The rate per licence is identical whether you use Nereva on the construction side, the transport side or in both contexts. Only each user’s rights differ, according to the role and trade defined by your company.

Nereva applies three fixed regional rates: 69 CHF per licence per month in Switzerland, 69 € in Europe and 69 USD in the United States. The currency depends on the pricing zone, not on the language of the site. No automatic conversion is applied. The site displays the rate of the zone matching the country you connect from.

Each licence is assigned to an identified user and gives access to the back office, the mobile apps and all the ordering, tracking, traceability, documentation and automatic invoicing functions. The exact scope is specified in your order form. There are no additional modules to buy.

The subscription is monthly, with no fixed term. Licences are invoiced monthly, in advance, at the start of each billing period shared by your account; any period that has started remains due in full. A licence added during a period is invoiced pro rata until the next shared renewal date; a licence removed remains due until the end of the period that has started, with no refund and no pro rata. You can cancel at any time, effective at the end of the current monthly period. Invoices are sent electronically and prices are exclusive of VAT.

Yes. Licences added during a period are invoiced pro rata until the next shared renewal date of the account. They are then included normally in the invoicing of the following periods.

Yes. The billing period already started remains due and is not refunded or prorated. The reduction takes effect from the next billing period.

No. Nereva is paid solely through licences: no commission on transport services, and payments between companies stay outside the platform. Prices are negotiated freely between you and your partners; Nereva never touches them.

No. Nereva recommends no one and puts no player forward. The platform is neutral by design.

No. Nereva makes coordination easier, but never conditions your relationships.

The subscription is monthly and renews each month, with no 12- or 24-month commitment. You can cancel at any time by e-mail: cancellation takes effect at the end of the current monthly period, which remains due. No cancellation fee. The full terms appear in our T&Cs and our Payment and Subscription Policy.

Access to the account is suspended until the payment is settled, then automatically reactivated. During the suspension, your data is retained in accordance with the applicable legislation. The precise terms (default interest, termination in the event of persistent non-payment) appear in the Payment and Subscription Policy.

The simulators on the Transport and Construction pages do it with your figures: trucks or sites, time spent on the phone, waiting time, administrative time, hourly costs. The result depends on your own assumptions, which you set yourself; it is not a Nereva measurement.

Fewer coordination calls, re-entries and hunts for supporting documents: the order leaves in a few steps, the status is visible to everyone, the evidence is filed automatically on the mission.

No: 69 per licence per month, excluding taxes, in the currency of your pricing zone (CHF, EUR or USD), all features included. Updates included, standard technical support included, no paid modules, no commission on transport.

No separate offer: beyond 40 licences, the rate is built on quotation. Contact the team for a quote and a deployment built with you. Up to 40 licences, the public rate applies, with no tier and no automatic discount.

Yes, doubly: the personalised demo on your own flows, and the 15-day free trial with 2 licences, no payment method required. Then you only pay for the licences you activate, month by month.

Because Nereva is built for the site: skip exchange, empty-and-return and synchronisation with the foreman are in the product. Nereva is a TMS built for construction transport, from the field to accounting, and your construction partners join you on the same platform.

The M. Ducret SA and Colas case study, with the video filmed in real conditions: the site’s order, the mission, the evidence.

Yes. The NEREVA word mark is registered (international trademark no. 1762826, Swiss basic mark CH 796313) and remains the exclusive property of Nereva SA. Any commercial use without written authorisation is prohibited.

Yes. Nereva protects its work through patent applications published in Switzerland, in France and internationally, currently under examination. The list can be provided on request at ip@nereva.com; the key facts are on the Trademark and patent page.

Nereva SA is the exclusive holder of all rights to the software, the source code, the interfaces, the databases, the know-how and the EVA engine. The licence subscribed grants a right of use, without transfer of ownership.

The data you enter remains your property. However, the derived data and the models produced by Nereva from anonymised and aggregated data constitute assets of Nereva SA.

Yes. Any report can be sent to ip@nereva.com, with identification of the content concerned and the elements justifying the rights invoked.

The Nereva trademark is registered in Switzerland (No. 796313) and, through international registration No. 1762826, protected in 14 designated contracting parties on four continents, for all or part of the classes: France, Germany, Italy, Spain, Benelux, Sweden, United Kingdom, Jersey, United States, Canada, Australia, Japan, China and Russia. The details per territory, with the official sources, are on the page Trademark & patent.

No. Nereva uses no advertising cookies or third-party trackers. Audience measurement relies on the Matomo tool, self-hosted by Nereva, and is only activated with your consent, given in the cookie banner.

Exclusively in Switzerland, on the AWS infrastructure of the Zurich region, with no access by the tool’s publisher to the data collected.

No. The audience measurement configuration anonymises the IP address, does not cross-reference sites, does no profiling and respects the “Do Not Track” signal.

Yes. Audience measurement is only activated if you accept the “Statistics” category in the cookie banner; if you decline, no measurement is carried out. You can change your choice at any time via the “Manage cookies” link in the footer; your choice is remembered for 12 months.

Anonymised audience measurement data is kept 12 months, in accordance with the Cookie Policy.

Our teams know the field and are happy to answer your questions. Ask for a demo suited to your activity, or contact us directly.