Croix-⁠d’Or, Geneva: the TRDemolition SA foreman orders his skips from the site

English translation of the French transcript. The faithful, word-for-word transcript is the French one, established from the subtitles burnt into the video; hesitations and repetitions are not reproduced in this translation. The question cards are used as chapters; the ellipsis (answer 11) marks a passage whose exact wording could not be confirmed.

0:00What is your role on the site?

0:02I am the foreman on the site. I organise the day, I prepare the deliveries. I make sure, I organise the running of the site so that everything goes as smoothly as possible.

0:13How many transports and skip movements do you organise per day?

0:17It all depends on what we are doing, on what has been scheduled, but I would say we do between two and five skips per day.

0:23When do you decide that a skip has to be exchanged?

0:27Before the skip is full, we organise the removal, the rotation of the skip. That is done as the day goes on.

0:34Before Nereva: how did you request a transport or a skip exchange?

0:39Before Nereva, we called the carriers. We went through their office to reach someone or to organise a skip removal, a rotation. Sometimes it was quite complicated. You really had to get hold of the person who dealt with it. We did not always have someone on the phone straight away.

0:58Did you have to call the carrier directly?

1:01Yes, yes, absolutely. Yes, I would get in touch with the carrier straight away. There were several intermediaries. I never got the person who was in charge; it was rare to reach the person managing the transport right away.

1:12What cost you the most time?

1:16Not being able to get a skip when we needed it, and often having to chase to find out where the skip was, where the transport had got to, so that we could then organise ourselves as well as possible on the site. Sometimes it slipped through, and then we had to call back to check that the skip had really been taken into account.

1:37With Nereva: how do you do it today?

1:42Now I go straight to the Nereva app. It is much faster, much simpler. I get a skip much more quickly. I select directly the type of skip I want for the site. It is much, much, much faster.

1:54After placing an order, what information do you receive?

1:57As soon as I have placed the order, I immediately get the information that it has been taken into account. I get the confirmation that the carrier is coming, how far away he is, how long he will take, the type of vehicle that is coming. That way I can manage the access for the skip so that the truck can drop the skip in the best conditions.

2:15What does order tracking change for you on site?

2:19For me it is much more peace of mind, because I know I no longer need to reach someone on the phone. I am completely autonomous. I save time, precious time, because the time I do not spend on the phone is time I can give to the site.

2:31Does knowing your request is being handled help you organise your teams and machines?

2:35Yes, because I can manage my deliveries if I have machines to be delivered, or if access is a bit more complicated. I have the time slot in which the skip will arrive. All of that is much better for me. The organisation means the site runs much more smoothly.

2:50With Nereva, is it easier to organise several transports in the same day?

2:54Yes, it is much simpler because I have an overview of all the skips on the site, of every skip that leaves. It is much simpler for me. I also have far less paperwork, because everything is done digitally through the app. So that is very good. If I have the slightest doubt, I go back into the app to check. I have the photos of the skips. … can see the history of what has been done on the site.

3:16What do you like most about the Nereva mobile app?

3:19What I like is the simplicity, the speed, and then being able to order directly from the site.